I designed and facilitated a 60-minute in-person training on proactive de-escalation techniques for a diverse group of mental health professionals. The session covered escalation triggers and strategies for environmental adjustments, non-verbal communication, and verbal techniques. Through interactive activities like role-playing, group reflection, and video analysis, participants gained practical skills and confidence. The training led to an 85% improvement in recognizing triggers and a 90% increase in confidence when applying de-escalation strategies.